Frequently Asked Questions.
Find answers to the most common questions about our treatments, booking processes, and clinic policies.
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Cosmetic & Aesthetics
What should I do before my laser hair removal appointment?
Please shave the area to be treated 24 hours prior to your appointment. Avoid sun exposure, tanning beds, and plucking or waxing for at least 4 weeks before your session.
How long does Botox® take to show results?
You may begin to notice results within 3 to 5 days, but full results typically take up to 14 days to appear. The effects generally last between 3 to 4 months.
Are your treatments safe for all skin types?
Yes. We pride ourselves on utilizing advanced technologies and bespoke protocols that are safe and effective for all skin tones and types, including darker skin profiles prevalent in East Africa.
Medical Dermatology
Do I need a referral to see Dr. Chirag?
No referral is required. You can book a direct consultation for any medical skin concern, including acne, rosacea, or suspicious moles.
Do you treat severe acne scarring?
Yes, we offer a multi-modal approach to acne scarring including CO2 lasers, RF microneedling, subcision, and chemical peels depending on the scar type.
Booking & Policies
What is your cancellation policy?
We require at least 24 hours notice for any cancellations or rescheduling. Late cancellations may incur a fee as it prevents other clients from booking that time slot.
Do you offer payment plans?
Yes, we offer flexible in-house financing for larger treatment packages. Please inquire during your consultation.
Still have questions?
Our concierge team is standing by to provide you with all the information you need before your visit.