Privacy Policy.

Last Updated: January 2026

1. Introduction

At Refine Skin & Body Clinic ("we", "our", "us"), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, process, and protect your personal and medical data when you visit our clinics or use our website.

We adhere strictly to international best practices regarding patient confidentiality and medical data protection.

2. Data We Collect

We may collect and process the following data about you:

• Identity Data: First name, last name, date of birth, gender.
• Contact Data: Billing address, email address, telephone numbers.
• Medical and Health Data: Medical history, allergies, previous aesthetic treatments, current medications, strictly for providing safe dermatological care.
• Financial Data: Details about payments to and from you, strictly encrypted and handled by our secure payment processors.

3. How We Use Your Data

Your data is used solely to:

• Provide you with the highest standard of personalized medical and aesthetic care.
• Manage your appointments and send crucial pre-care and aftercare instructions.
• Process payments securely.
• Comply with legal medical record-keeping requirements mandated by regional health authorities.

4. Data Security & Storage

We have implemented strict electronic and physical security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your medical data is limited exclusively to the treating physicians and authorized medical staff. Patient records are encrypted and stored on secure cloud servers compliant with healthcare data regulations.

5. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or request the deletion of your non-medical data (subject to legal retention requirements). To exercise these rights, please contact our Data Protection Officer.